General terms and conditions for the sale and use of a "birding tour as a present"
Why Not Birds? Islands Brygge 30B 2300 København S CVR-nr.: 44216558 email: kontakt@whynotbirds.com tlf: +45 6140 7176
Prices and Payment
The minimum price for a Why Not Birds? birdwatching tour as a present is 800 DKK.
The final price depends on the duration of the trip and any options and wishes agreed upon in connection with the purchase.
Payment for a Why Not Birds? bird tour that is purchased and given as a gift can be made via MobilePay or PayPal, unless otherwise agreed. The customer will receive information regarding payment via MobilePay and/or via PayPal when confirming the purchase.
Payment must be made no later than 14 days after the customer has received confirmation of the purchase by email. Hvis fugleturen skal afholdes tidligere end 14 dage efter købet, skal betaling ske senest 24 timer før fugleturens starttidspunkt.
All amounts stated on the website whynotbirds.com for bird tours are indicative.
Validity of the gift card, etc.
Date of birdwatching tour
When purchasing a gift card for a birdwatching tour with Why Not Birds? you must set a date for the tour.*
This is to avoid overlapping birdwatching tours, as we are unable to hold several tours at the same time!
*The date of the birdwatching tour can be changed by agreement between Why Not Birds? and the recipient (or by the purchaser) of the tour.
Since we cannot guarantee that we will be available on other dates, we recommend that the recipient contact us as soon as possible if the specified date is to be changed.
The paid amount/the value of the birdwatching tour can not be refunded or exchanged for cash.
Validity period
The birdwatching tour must be held on an agreed date within the validity period of the issued tour. The validity of a birding trip can vary depending on the type of tour, but is generally valid for up to 12 months, unless otherwise agreed.
The validity period will appear in the booking agrreement sent by email (and on the greetin card if this was ordered.
Number of participants
Our birdwatching tours always take place in small groups with max. 4 participants, which also applies to birdwatching tours that are given as gifts. By agreement, the number of participants can be expanded - for example if it must apply to a family of more than 4 people.
The number of participants will appear on the greetin card (if a card was ordered.
Delivery
After payment has been received, Why Not Birds? produces and delivers a greeting card (if ordered) for the agreed birdwatching tour and price. Your order (the greeting card) will only be produced when an agreement has been made and Why Not Birds? has received payment, unless otherwise agreed. We always aim to deliver the greetin card as soon as possible after payment has been received. Why Not Birds? sends the greeting card via email (pdf file), or by PostNord (for a physical greeting card. A delivery fee will be added to the total price.).
Right of withdrawal
There is a 14-day full right of return on gift cards, unless otherwise agreed or stated in the order confirmation. The 14 day period starts on the day the order is delivered. Requests to use the right of withdrawal must be sent to the email kontakt@whynotbirds.com. In the notification, your wish to use the right of withdrawal must be clearly stated. Even if a greeting cards is recieved (or send) after a withdrawel of a birding tour, the birding tour will no longer be valid. Note: The birdwatching tour /the amount cannot be exchanged for cash by the recipient.
Log statistics
We use log statistics on https://www.whynotbirds.com, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website they leave etc. The log statistics are only used for the purpose of optimizing Why Not Birds?'s website. Read more in our cookie policy.
Appeal options
Complaints about products can be sent to: The Danish Competition and Consumer Authority Carl Jacobsens Vej 35 2500 Valby www.forbrug.dk For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaints platform. ec.europa.eu In the event of a complaint, our email address and website must be stated: albicilla@albicillaexplorer.com as well as the website www.whynotbirds.com