General terms and conditions for purchasing and use of a "birding tour as a present"
Why Not Birds? Islands Brygge 30B 2300 København S CVR-nr.: 44216558 email: kontakt@whynotbirds.com tlf: +45 6140 7176
Prices and Payment
The minimum price for a Why Not Birds? birdwatching tour given as a gift is DKK 800.
The final price depends on the duration of the tour and any specific requests, add-ons, or extras agreed upon at the time of purchase.
Payment is made via a SumUp payment link unless otherwise stated or agreed. The payment link and details will be provided when you book.
Via Sumup, payment can be made with most major debit and credit cards, including: Visa, Visa Electron, V PAY, Mastercard, Maestro, American Express, Discover, Diners Club, China Union Pay, JCB, as well as Google Pay, Apple Pay and Samsung Pay.Please note: If you pay with an international card (issued outside Denmark), your bank may charge a currency conversion fee or an international transaction fee. This is beyond my control.
If necessary, alternative payment methods can be arranged - please contact me to discuss.Payment must be made no later than 14 days after the customer has received confirmation of the purchase by email. If the birdwatching tour is to take place within 14 days of the purchase, payment must be made no later than 24 hours before the start time of the tour.
All prices listed on the website whynotbirds.com for birdwatching tours are indicative.
Validity
Date of the Birdwatching Tour
When purchasing a birdwatching tour from Why Not Birds? to be given as a gift, a date for the tour must be set. This is necessary to avoid scheduling conflicts, as we cannot run multiple birdwatching tours at the same time!
Therefore, a gifted birdwatching tour cannot be redeemed and held on an arbitrary day without prior agreement on a specific date and time.
The agreed/planned date can be changed by mutual agreement between Why Not Birds? and the recipient of the gift card (or alternatively the giver/purchaser).
The tour/the amount paid cannot be exchanged for cash.
As we cannot guarantee availability on other dates, we recommend that the recipient contacts us as soon as possible if they wish to change the scheduled date.
Validity Period
The birdwatching tour must be held on an agreed date within the validity period of the tour agreement. The validity period may vary depending on the type of tour, but is generally valid for up to 12 months unless otherwise agreed.
The validity period will be stated in the purchase agreement/booking confirmation, which is sent as/via email to the buyer. It will also appear on any greeting card we can provide (see below).
Number of Participants
Our birdwatching tours are always conducted in small groups with a maximum of 4 participants, which also applies to tours given as gifts. By special agreement, the number of participants may be increased – for example, if the tour is for a family with more than 4 members.
The number of participants will also be stated on any greeting card we can provide (see below).
Greeting Card
Why Not Birds? offers to create a greeting card that can be given to the recipient. This must be agreed upon at the time of purchase.
If so, Why Not Birds? will produce a greeting card in PDF format and send it via email after receiving payment. We always aim to deliver as quickly as possible after payment has been received.
If a physical greeting card is requested, a delivery fee will be added to the total price. The card will then be sent via PostNord. Please note that Why Not Birds? cannot guarantee that the card will arrive on time.
Right of withdrawal
A full 14-day right of withdrawal applies to the purchase unless otherwise agreed or stated in your order.
The 14-day period begins on the date the purchase is made.
Requests to exercise the right of withdrawal must be sent via email to kontakt@whynotbirds.com. The message must clearly state your intention to make use of the right of withdrawal.
If a congratulatory card has been delivered (or sent) before the right of withdrawal is exercised, the information and details it contains will no longer be valid or usable for a birdwatching tour. The congratulatory card does not need to be returned.
Please note: The amount paid/the value of the birdwatching tour cannot be refunded or exchanged for cash by the recipient.
Log statistics
We use log statistics on https://www.whynotbirds.com, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website they leave etc. The log statistics are only used for the purpose of optimizing Why Not Birds?'s website. Read more in our cookie policy.
Appeal options
Complaints about products can be sent to: The Danish Competition and Consumer Authority Carl Jacobsens Vej 35 2500 Valby www.forbrug.dk For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaints platform. ec.europa.eu In the event of a complaint, our email address and website must be stated: kontakt@whynotbirds.com as well as the website www.whynotbirds.com